All our products go through quality control before being shipped. All our products are handcrafted by local artisans. Each product might differ in some aspect. We DO NOT accept return if these slight difference are a cause of return.
The products are eligible for return or exchange iff, they are damaged during transit or you have received a wrong size or a wrong product. In case your product is wrong or damaged, you need to intimate us within 3 days of receiving the product.
STEPS TO INITIATE AN EXCHANGE OR RETURN:
- Write to us at firstname.lastname@example.org or contact us @ +91-6307323933 within 3 days of receiving the product.
- After looking into the issue, someone from our team will review your message and get back to you within 48 hours over a mail or call.
- The return pickup shall be arranged on a mutually agreed basis.
- The return or exchange will only be made once the product is received by us in proper condition and packing.
We do not accept refunds.